Privacy Policy — Roofing Network
Your privacy matters to us. This Privacy Policy explains what information Planet Construction and our affiliated Roofing Network division collect, how we use it, how we protect it, and your rights as a visitor, customer, or contact. We are committed to plain-language transparency — no confusing jargon.
April 17, 2026
1. Who We Are
Roofing Network is operated by Planet Roofing, LLC — a licensed Florida roofing contractor serving South Florida since 1993. We are an affiliate of Planet Construction, Fort Lauderdale's full-service general contracting company.
Company: Planet Roofing, LLC (Roofing Network)
Address: 3050 NW 23rd Ave, Oakland Park, FL 33311
Phone: (954) 588-8734
Email: office@roofing-network.com
Website: https://www.roofing-network.com
Hours: Sunday – Saturday, 8:00 AM – 8:00 PM
For privacy questions, email office@roofing-network.com directly.
2. Information We Collect
Information You Provide
When you use roofing-network.com or contact our team, we may collect:
Contact details — first name, last name, phone number, email address, and city
Property details — zip code, city, and information about your roofing project or damage
Quote request data — service type (shingle, metal, tile, TPO, repair, inspection, storm damage, etc.), timeline urgency, and how you found us
Communication records — emails, call notes, SMS messages, and WhatsApp conversations
Payment information — billing details for contracted projects; full payment card numbers are not stored by us and are processed through PCI-compliant third-party processors
Information from Our Aerial Quote System
When you submit a free quote request, our team uses aerial measurement technology to assess your roof using satellite and aerial imagery. This process may involve third-party aerial data providers. The resulting measurements and data are used solely to generate your quote and manage your project.
Information Collected Automatically
When you visit roofing-network.com, we or our service providers may automatically collect:
Device and browser information — IP address, browser type, operating system, and device type
Usage data — pages visited, time on site, links clicked, and referring websites
General geographic location — inferred from IP address
Cookies and tracking technologies — as described in Section 5 of this policy
Information from Review and Advertising Platforms
We may receive information when you interact with our presence on Google Business Profile (5.0 stars, 32+ reviews), BBB (4.5 stars), Houzz (4.3 stars), or through Google Ads and Meta advertising campaigns.
3. How We Use Your Information
To Deliver Roofing Services
To respond to your free quote request within 15 minutes using our aerial quote system
To schedule free roof inspections and project site visits
To prepare written roofing proposals, contracts, and GAF warranty documentation
To coordinate with licensed subcontractors, material suppliers, and permit offices on your behalf
To process payments and manage billing for completed projects
To Communicate With You
To send appointment confirmations, inspection reminders, and project updates
To follow up on outstanding quotes or incomplete inquiries
To send emergency alerts or service-related notifications during active projects
To Improve Our Services
To analyze website traffic and understand how visitors use roofing-network.com
To evaluate our advertising campaigns on Google and Meta and optimize performance
To improve our quoting, inspection, and project management processes
To Market Our Services
To send promotional emails or SMS messages if you have opted in
To run retargeting ad campaigns on Google and Meta for visitors who have previously viewed our website
To Share With Our Affiliated Companies
If your inquiry involves services beyond roofing — such as concrete restoration, waterproofing, or storm damage reconstruction — we may share your contact information with Planet Construction (pcflc.com) to ensure you receive the right assistance. This sharing is limited to routing your inquiry internally within our family of companies.
Legal Compliance
To maintain project and business records as required under Florida contractor regulations
To respond to lawful government requests, subpoenas, or court orders
To enforce our Terms of Service
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Licensed Subcontractors
For certain roofing projects, we engage licensed trade subcontractors. These parties receive only the information necessary to perform their portion of the work and are required to maintain confidentiality.
Insurance Companies and Adjusters
For storm damage projects involving insurance claims, we may share damage documentation, aerial assessments, and project photos with your insurance carrier or adjuster. We do this only with your knowledge and authorization.
Affiliated Company — Planet Construction
As noted above, your inquiry may be routed to Planet Construction for non-roofing services. Planet Construction's Privacy Policy governs any data they process independently and is available at https://planetconstructionfl.com//privacy-policy.
Service Providers
We work with trusted third-party platforms for website hosting, CRM, email communication, SMS delivery, payment processing, and advertising. Each is bound by its own data protection commitments.
Legal Requirements
We may disclose information when required by law or to protect the rights, safety, or property of Roofing Network, our clients, or the public.
5. Cookies and Tracking Technologies
roofing-network.com uses cookies and similar technologies to operate and improve our website.
Types of Cookies
Essential cookies — enable form submissions, session management, and core site functionality
Analytics cookies — anonymous usage data via Google Analytics to understand site traffic and performance
Advertising cookies — conversion tracking and retargeting via Google Ads and Meta (Facebook/Instagram)
Preference cookies — remember your settings across repeat visits
Managing Cookies
Control or disable cookies through your browser settings at any time. You may also opt out of Google Analytics at tools.google.com/dlpage/gaoptout and manage interest-based advertising preferences at optout.aboutads.info.
6. Your Privacy Rights
As a Florida resident and Roofing Network customer, you have the right to:
Know what personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal retention requirements
Opt out of marketing communications at any time
How to Exercise Your Rights
Email: office@roofing-network.com Phone: (954) 588-8734 Mail: Planet Roofing, LLC — 3050 NW 23rd Ave, Oakland Park, FL 33311
We respond to verifiable requests within 30 days and may verify your identity before processing certain requests.
Opt Out of Communications
Email marketing — click "Unsubscribe" in any marketing email
SMS — reply STOP to any text message from Roofing Network
WhatsApp — message us at https://wa.me/+19546001462 to be removed
Phone — call (954) 588-8734 and ask to be removed from our outreach list
7. SMS and WhatsApp Communications
Roofing Network offers communication via SMS and WhatsApp for project updates, appointment confirmations, and quote follow-ups.
SMS If you provide your mobile number and consent to SMS, you may receive up to 4–6 messages per month during active projects. Reply STOP to unsubscribe. Reply HELP for assistance. Message and data rates may apply. We do not share your number with third-party marketers.
WhatsApp We offer a WhatsApp contact option at https://wa.me/+19546001462. Conversations over WhatsApp are subject to WhatsApp's own privacy practices in addition to ours.
8. Aerial Quote Data and Third-Party Technology
Our 15-minute aerial quote system relies on aerial imagery and measurement technology provided by third-party aerial data platforms. These platforms capture satellite and aerial imagery used to measure your roof without requiring a physical visit. The resulting data is used solely to generate your quote and is not sold or shared beyond project management purposes.
9. Data Security
We use commercially reasonable technical and organizational measures to protect your personal information.
roofing-network.com uses HTTPS (SSL/TLS) encryption for all data transmission
Access to customer records is limited to Roofing Network staff who require it to perform their duties
Payments are processed through PCI-compliant processors — we do not store full card numbers
We review and update our security practices regularly
No internet transmission method is 100% secure. We cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable Florida law.
10. Data Retention
Project Records Roofing contracts, permits, project photos, aerial data, inspection reports, and related records are retained for a minimum of seven (7) years following project completion under Florida contractor regulations.
Quote Data Aerial quote requests and associated data are retained for the duration necessary to service your inquiry and any resulting project.
Marketing Data Retained until you opt out or request deletion.
Analytics Data Retained per the default settings of our analytics platforms, typically 14 to 26 months.
11. Children's Privacy
Roofing Network's website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, contact us immediately at office@roofing-network.com and we will delete the information promptly.
12. Third-Party Platforms
We connect with the following external platforms, each governed by their own privacy policies:
Google Business Profile and Google Ads — reviews, local search, and advertising
Meta (Facebook / Instagram) — advertising and retargeting
BBB — business verification and customer reviews
Houzz — portfolio display and customer reviews
GAF — roofing certification and warranty management
YouTube — project showcases and educational content
13. Links to Other Websites
roofing-network.com links to roofing manufacturer sites, financing partners, review platforms, and our affiliated company pcflc.com. This Privacy Policy applies only to Roofing Network's website and data practices. We are not responsible for the privacy practices of any external website.
14. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we may notify active customers by email. Continued use of our website or services after changes are posted constitutes your acceptance.
15. Contact Us About Privacy
Roofing Network (Planet Roofing, LLC)
3050 NW 23rd Ave, Oakland Park, FL 33311
Phone: (954) 588-8734
Email: office@roofing-network.com
WhatsApp: https://wa.me/+19546001462
Hours: Sunday – Saturday, 8:00 AM – 8:00 PM
For General Construction Services Visit Planet Construction at https://planetconstructionfl.com/ or call (754) 301-6747.